General Inquiries & FAQ's

FAQ- Users
How can I add a user? 1. Click on “USERS” from the menu. 2. Click on the “ADD USERS” tab available on the top right hand corner. 3. Fill the form and cli...
Wed, 5 Jun, 2024 at 4:12 PM
How to Login impactOne?
Welcome to ImpactOne! In this quick guide, we’ll show you how to log in to the platform and get started on your journey to making a positive impact. Whether...
Tue, 3 Sep, 2024 at 2:41 AM
How to add Unspent Amount?
1. Introduction This manual provides a step-by-step guide to managing unspent CSR amounts in the ImpactOne MIS system. It outlines the process to record,...
Thu, 3 Jul, 2025 at 6:39 PM
Add Budget for Unspent Amount
Steps to Add Budget for Unspent Amount Navigate to the menu: Navigate to the ‘Administration’ tab from the menu and select ‘Financials’ from the dr...
Wed, 27 Aug, 2025 at 1:15 PM
Multi Year Project Setup- Parent-Child
Project Creation & Conversion Flow 1. Creating First-Year Project From top-right Click on the “Create Project” button and create a project for  → sin...
Fri, 12 Sep, 2025 at 4:01 PM
Approvals: Partners/Proposal/Projects/ Financials
Approvals Workflow Guide The Approvals Section serves as the final gatekeeping stage where the Funder or CSR Team (the Checker) reviews and val...
Mon, 2 Feb, 2026 at 1:32 AM
Administration
Navigate to the administration tab on the left side in the menu, then select, financials. There are different sections inside financials, the add budg...
Wed, 28 Jan, 2026 at 4:21 PM